Privacy Policy

Last updated: 22 July 2026

ISO Consultancy Oman (“we,” “us,” “our,” or “the Company”) operates the website isoconsultancyoman.com and provides ISO certification, compliance advisory, and related consulting services in the Sultanate of Oman.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your personal data when you visit our website, contact us, or use our services. By using our website or submitting your information to us, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

Full name
Email address
Phone number
Company or business name
Nationality and country of residence
Details of your business activity and ISO certification requirements
Documents submitted for certification, compliance, or audit preparation (e.g. policies, procedures, corporate records)
Any other information you choose to share through consultation forms, email, phone, or in-person meetings

Information Collected Automatically

When you visit our website, we automatically collect technical data such as:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the site
Referring to the website or source
Cookies and similar tracking technologies (see Section 4)

Information From Third Parties

We may receive information from certification bodies, government authorities, banks, or partner service providers involved in your ISO certification or compliance process.

How We Use Your Information

We use the information we collect to:

Respond to consultation requests and enquiries
Assess and process ISO certification, compliance, and audit support applications
Prepare and submit documentation to certification bodies and Omani authorities
Facilitate introductions to banks or institutions where required for compliance
Communicate updates regarding your certification or engagement
Improve our website, services, and client experience
Comply with legal and regulatory obligations
Send marketing or informational communications (with your consent, which you may withdraw at any time)

Legal Basis for Processing

We process personal data on the following grounds:

Consent: when you voluntarily submit your information
Contractual necessity: when processing is required to deliver services you engaged us for
Legal obligation: when required to comply with Omani law and ISO certification requirements
Legitimate interest: when processing helps us operate, secure, and improve our business and website

Cookies and Tracking Technologies

Our website uses cookies to:

Enable core functionality
Understand visitor behaviour (analytics)
Improve performance and user experience

Types of cookies:

Essential: required for the site to function
Analytics: helps us understand visitor behaviour
Functional: remembers preferences to improve your experience

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only with:

Certification bodies and government authorities (for ISO audits, licensing, or compliance)
Banks and financial institutions (where compliance requires account setup)
Service providers (e.g., hosting, IT support, analytics tools) are bound by confidentiality obligations
Legal requirements (where disclosure is required by law or court order)

Data Security

We implement technical and organizational measures to protect your personal data, including restricted access, secure storage, and encrypted transmission.

Data Retention

We retain personal information only as long as necessary to:

Fulfil the purpose it was collected for
Comply with legal, regulatory, tax, or certification requirements
Resolve disputes and enforce agreements

ISO certification and compliance-related documents may be retained for the period required under Omani law, after which they are securely deleted or anonymized.

Your Rights

Subject to applicable data protection laws in the State of Qatar, you have the right to:

Access: request a copy of your personal data
Correction: request correction of inaccurate or incomplete data
Deletion: request deletion of your data (subject to legal retention obligations)
Restriction: request limited processing in certain circumstances
Withdraw consent: withdraw consent for marketing or optional processing
Complaint: lodge a complaint with the Omani data protection authority

International Data Transfers

In limited cases, information may be processed or stored outside Oman (e.g. by hosting or software providers). We take reasonable steps to ensure your data continues to receive appropriate protection.

Children’s Privacy

Our services are intended for individuals of legal age who are engaged in business or certification activities. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, services, or legal requirements. Updates will be posted here with a revised date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

ISO Consultancy Oman